VERITAS NetBackup Průvodce řešením problémů stáhnout pdf (Strana 118)

Status Codes

106 NetBackup Troubleshooting Guide - UNIX

4. When the robot is controlled by an Automated Cartridge System, verify that the

ACSLS system is up.

5. If this is an initial installation, refer to “To Resolve Common Configuration Problems”

on page 13.

6. On Windows NT/2000, check the Event Viewer Application log for error messages

that indicate why the tape mount did not complete. On UNIX, check the system log.

Status Code: 53

Message: backup restore manager failed to read the file list

Explanation: The backup and restore manager (bpbrm) could not read the list of files to

back up or restore.

Recommended Action: Verify that the server software has been installed correctly on all

NetBackup servers. If that is not the problem:

1. Create bpbrm and bpsched activity log directories on the server.

2. On a UNIX NetBackup server, add the VERBOSE option to the bp.conf file. On a

Windows NT/2000 NetBackup server, set the Verbose logging level option on the

Universal Settings tab in the Master Server Properties dialog. To display this dialog,

see “Using the Configure - NetBackup Window” on page 57.

3. Retry the operation and check the resulting activity logs for detailed troubleshooting

information.

Status Code: 54

Message: timed out connecting to client

Explanation: The server could not complete the connection to the client. The accept

system call timed out after 60 seconds.

Recommended Action:

1. For a Macintosh or NetWare target client, verify that the server is not trying to connect

when a backup or restore is already in progress on the client. These clients can handle

only one NetBackup job at a time.

On a Macintosh, you can check for activity by examining the NetBackupListen file

in the following folder on the startup disk of the Macintosh client:

:System Folder:Preferences:NetBackup:logs:inetd:log.mmddyy

2. On a Sequent platform, verify that the system has the correct level of TCP/IP.

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VERITAS NetBackup Průvodce řešením problémů Strana 118